Becker's Healthcare December 22, 2025
Every delayed healthcare claim carries a significant cost. Providers face reimbursement delays, patients grapple with financial uncertainty, and insurers expend valuable resources rectifying errors. The root causes for denials are varied, ranging from missing or inaccurate claim data and coding errors to incomplete patient information.
The common thread underlying these challenges is clear: inefficient and fragmented communication between payers and providers. In a session sponsored by Optum at the 13th Annual Becker’s CEO + CFO Roundtable, Kevin Cahalane, Client Partner at Optum Advisory, and Puneet Maheshwari, SVP Reimbursement Solutions, Optum, brought together healthcare leaders to discuss potential solutions to the financial and administrative hurdles of claim settlement.
Four key takeaways:
1. The siloed approach to payment integrity and revenue cycle...
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