Bain & Company October 4, 2024
Erin Ney, Michael Brookshire, and Monica Pinto Basto

Physician-led organizations provide a model for sustaining physician satisfaction, offering valuable insights for lagging health systems.

At a Glance

  • Bain survey data shows that physician satisfaction at health systems consistently lags that of physician-owned practices.
  • Health systems have many professional dimensions with low satisfaction and high potential for improvement, such as leadership alignment and physician autonomy.
  • To raise satisfaction and build a culture of trust, health-system-led practices can apply four lessons from physician-led ones.

There’s a widening chasm in the healthcare workforce: Physicians at practices owned by or serving hospitals and healthcare systems are almost three times more likely to be dissatisfied than those at practices owned by physicians.

Since 2017, the...

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Topics: Health System / Hospital, Physician, Provider, Survey / Study, Trends
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