Politico January 23, 2025
Ruth Reader, Daniel Payne and Carmen Paun

WASHINGTON WATCH

Sen. Bill Cassidy (R-La.) wants to know whether VA secretary nominee Doug Collins, a former Republican congressman from Georgia, will use artificial intelligence to process the massive backlog of people applying for VA disability benefits.

Cassidy pressed Collins on the VA’s AI capabilities during a Senate confirmation hearing Tuesday.

“I wish it wasn’t being presented as such a novel concept,” Collins said, adding that he doesn’t understand why the agency isn’t already using AI to solve the problem.

As it turns out, the department started using AI to tackle its claims backlog at least five years ago.

The backstory: After the 2022 PACT Act was signed into law, expanding health benefits for veterans exposed to burn pits, claims...

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Topics: AI (Artificial Intelligence), Congress / White House, Govt Agencies, Provider, Technology, VA / DoD
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