Oliver Wyman May 1, 2024
Regional Blue Cross Blue Shield plans must revolutionize their approach to technology and data management if they are going to keep pace with national insurers.
Once the driving force in their markets, regional Blue Cross Blue Shield plans now face the daunting task of keeping pace with larger and better-financed rivals in an increasingly technology-centric world. If they hope to stay competitive, BCBS plans must revolutionize their technology and data management approach. In short, they have to solve a tech debt that is straining margins and their ability to provide improved services to members and health system partners.
The good news is there’s a way out that doesn’t involve breaking the bank. It does, however, require sustained commitment from leadership...
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