Black Book August 26, 2021

Nearly 3,000 healthcare solution users rated Nuance, Aquity Solutions, Infor, Guidehouse, Hyland, CorroHealth, Verato and Conifer Health among the top-performing category vendors in the 2021 customer satisfaction surveys.

TAMPA, Fla., – Black Book™ surveyed 2,975 medical practices, hospitals and healthcare organizations, including 1,445 coding professionals, to determine the top-performing vendors among in-demand computer-assisted coding, clinical documentation improvement software, speech recognition, transcription systems and outsourced coding services, and to assess the gaps and urgencies of coding technology administration.

With pandemic-period health system margins waning to below 2% nationwide, providers urgently seek opportunities for digital transformations to capture all revenue sources through updated software solutions and anticipate industry shifts through innovative analytics and forecasting tools to artificial intelligence, natural language processing, and...

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