Becker's Healthcare December 19, 2023
A 45- to 59-minute telehealth urgent care visit from New York City-based Mount Sinai cost one patient $660, raising questions as the price was extremely high for a virtual visit and as the appointment was ruled out of network by an insurer, NPR reported Dec. 19.
In September 2022, Elyse Greenblatt scheduled the virtual visits because she had persistent congestion. During the visit, a physician concluded Ms. Greenblatt was suffering from a sinus infection and prescribed fluticasone — a nasal spray for congestion — and the antibiotic Keflex.
When Ms. Greenblatt received her bill from insurer Empire BlueCross BlueShield, it was $660 and labeled as an out-of-network service. Upon receiving the invoice, Ms. Greenblatt revisited Mount Sinai’s app to...
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