Skilled Nursing News July 25, 2024
Zahida Siddiqi

As the number of older adults in long-term care facilities grows, challenges such as increasing resident disputes are leading to a greater need for ombudsman staff and volunteers, according to policymakers.

To that end, new legislation aimed at improving the ombudsman program was introduced this week by Sens. Tim Kaine (D-Va.) and Bob Casey (D-Pa.).

“This legislation aims to strengthen the ombudsman program and ensure that trained professionals are available to advocate for residents, address complaints, and help maintain safe, quality care,” Kaine said in a press release.

Established under the Older Americans Act, the ombudsman program plays a crucial role in advocating for residents of nursing homes and other long-term care facilities. It has relied on trained volunteers and...

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