PYMNTS.com March 29, 2023
Healthcare may be among the sectors most primed for a digital makeover.
As the pandemic recedes, some things linger: We’re used to getting more done online, from checking in for doctors’ appointments through apps to scheduling telehealth appointments to getting prescription refill requests sent via text to paying online, too, of course.
And yet, healthcare remains fertile ground for tech-driven improvement, as paper invoices are still commonplace, and services are still fragmented: Providers may not be fully linked with hospitals, charts may be paper-based and a continuum of care becomes hard to cobble together.
But as found in the report “The “ConnectedEconomy™ Monthly Report: The Evolving Digital Daily Edition,” the levels of engagement across 10 pillars of interaction, from banking...
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