Healthcare DIVE June 17, 2024
Because of the cyberattack on Change Healthcare earlier this year, providers say they’re having difficultly getting the necessary information from plans required to kick off dispute resolution.
The Biden administration is giving providers impacted by the cyberattack on payments processor Change Healthcare more time to request out-of-network billing arbitration under the No Surprises Act.
According to a government notice on Friday, providers have reported being unable to kick off that process, called independent dispute resolution, because necessary information from plans has been delayed following the attack, which threw a major wrench into the financial operations of hospitals and doctor’s offices earlier this year.
Under the No Surprises Act, providers can request an extension to initiate dispute resolution if plans don’t...
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