Behavioral Health Business April 9, 2024
Mick Stahlberg

This article is sponsored by Thoughtful AI, based on a discussion with Kathrynne Johns, CFO of Allegiance Mobile Health, and Alex Zekoff, CEO of Thoughtful AI. This discussion originally took place on March 13, 2023, during the BHB VALUE Conference. The article below has been edited for length and clarity.

Behavioral Health Business: Could you talk a little bit about the growth challenges that behavioral health providers face today?

Kathrynne Johns: Billing processes in behavioral health tend to be very antiquated. Each payer sets unique expectations based on their individual agreements, introducing more steps into the billing routine and creating complications. Further, there is a high demand for medical billing professionals, and the talent pool isn’t large enough to meet...

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Topics: AI (Artificial Intelligence), Interview / Q&A, Mental Health, Provider, RCM (Revenue Cycle Mgmt), Technology, Trends
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