HIT Consultant September 19, 2025
Heather Arthur, Director of Privacy Strategy at Bluesight

Despite decades of investment in privacy programs, unauthorized access to patient records remains a persistent and costly challenge for healthcare organizations.

Patient privacy breaches cost an average of $9.8 million per incident and include snooping on friends, coworkers and family members and looking into the charts of celebrities.

Clearly, the stakes are high, yet current efforts to discourage, detect, and address violations still leave room for improvement.

Here are 10 ways to strengthen patient privacy protections in your organization, enabling you to identify potential inappropriate accesses and strengthen your privacy operations.

  1. Formalize Investigation Protocol

Develop and document standard workflows for investigations, including escalation paths for defined case categories and “look-back” periods to determine if there’s a...

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Topics: Healthcare System, Patient / Consumer, Privacy / Security, Provider, Survey / Study, Trends
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