HIT Consultant January 19, 2026
Fred Pennic

What You Should Know

New research from Firstup reveals that 81% of hospital nurses attribute patient care issues directly to organizational miscommunication.

– With traditional channels like email failing a “deskless” workforce, communication gaps are now a primary driver of clinician burnout and a “retention tax” costing hospitals an average of $61,110 per lost RN.

Firstup 2026 State of Nursing Communication Report

As hospitals nationwide navigate margin pressure and a projected global shortage of 11 million health workers by 2030, a fundamental “last mile” challenge has emerged: the inability to reliably reach the frontline. The Firstup 2026 State of Nursing Communication Report, based on a survey of 1,000 U.S. hospital nurses, reveals that while hospitals are communicating more...

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Topics: Health System / Hospital, Nursing, Provider
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