Patient Engagement July 28, 2022
Patient-provider communication best practices will help encourage patients to speak up about potential diagnostic patient safety events and help providers better explain test results.
Fostering a culture of team-based care that eliminates power hierarchies will be important for facilitating the provider-to-provider and patient-provider communication needed to reduce diagnostic patient safety events, according to a new report from the Leapfrog Group.
The report, an advanced copy of which was sent to PatientEngagementHIT via email, particularly advocated for a healthcare environment in which patients and family members feel comfortable flagging diagnostic errors and other patient safety concerns; creating a communication system that lets clinicians review test results before results are sent to patients; and creating an organization advisory team to carry...