Yahoo Finance May 27, 2019
Daniel B. Kline

Best Buy turned its business around by leaning heavily into services. Its Geek Squad offers something that Amazon can’t easily duplicate, and the company’s outgoing CEO (and future executive chairman) Hubert Joly seems to understand that retail won’t be the chain’s only offering going forward.

That’s why the chain bought GreatCall, the company behind the Jitterbug phone, for $800 million in August 2018. In addition to offering the phone with big buttons, Great Call also sells health monitoring and emergency services.

Best Buy made the deal because America has about 50 million citizens older than 65, and that total will grow by 50% over the next 20 years. That’s a lot of people who might subscribe to a service that...

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Topics: Digital Health, Health System / Hospital, Home, mHealth, Patient / Consumer, Physician, Primary care, Provider, Retailer, Technology, Wearables
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