Senior Housing News June 24, 2024
Austin Montgomery

Benchmark Senior Living CEO Tom Grape has a lot on his mind in 2024 – in a good way.

The Waltham, Massachusetts-based senior living operator has notched a more than 90% occupancy rate in its portfolio of 67 communities. The company is all the while building up the business infrastructure – including by overhauling its electronic health record (EHR) platform and human resources systems and changing its customer relationship management functions – that will be “foundational” for its future, according to Grape.

Benchmark is also forging into new markets. That includes in the Washington, D.C. area, where Benchmark has opened a 150-unit community as part of a larger mixed use development in Alexandria, Virginia. The community is also serving as...

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