Becker's Healthcare January 16, 2026
Telehealth accounted for 44% of behavioral health visits among traditional Medicare beneficiaries, as of June 2024, according to a new study from the Ann Arbor-based University of Michigan Institute for Healthcare Policy and Innovation.
The analysis, published in Health Affairs Scholar, included nearly 539 million appointments among more than 60 million people from January 2019 through June 2024. Researchers found that despite the rise in virtual visits, overall behavioral health visit volumes — including in-person care — showed a declining trend during the study period. Overall visits did not increase as telehealth became more popular.
Behavioral health was an early adopter of telehealth, following Medicare’s emergency expansion of coverage in March 2020....
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