Balancing Standardization & Innovation in the Digital Patient Engagement Space
HealthsystemCIO.com December 3, 2024
To keep up with mounting consumerism, providers must deliver the interactive, digital conversations their patients are asking for. On top of that, departments, teams and vendors are constantly serving up new solutions with innovative tech to increase access, patient engagement, slot utilization and more. There’s no lack of innovation in the digital health space, and that’s a good thing. Conversely, CIOs and other IT leaders are tasked with standardization, ongoing tech maintenance and a desire for consistency across their enterprise. These needs are coupled...