Lexology October 4, 2022
Telehealth has been around for decades, but restrictive reimbursement rules kept it out of widespread use for many treatment needs. Then along came the COVID-19 pandemic and everything changed rapidly. Suddenly, due to the public health emergency, telemedicine was made available to most everyone with internet access.
In March 2020, at the start of the pandemic, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR), which enforces the Health Insurance Portability and Accountability Act (HIPAA), relaxed data security policies temporarily to enable broader use of telehealth platforms without all of HIPAA’s protections in place. An OCR notification made it clear that healthcare providers could use “any non-public facing remote communication product that is available to...
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