Brookings January 25, 2019
Mark Muro, Robert Maxim, Jacob Whiton

EXECUTIVE SUMMARY

The power and prospect of automation and artificial intelligence (AI) initially alarmed technology experts, for fear that machine advancements would destroy jobs. Then came a correction of sorts, with a wave of reassurances minimizing
their negative impacts.

Now, the discourse appears to be arriving at a more complicated, mixed understanding that suggests that automation will bring neither apocalypse nor utopia, but instead both benefits and stresses alike. Such is the ambiguous and
sometimes disembodied nature of the “future of work” discussion.

Which is...

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Topics: AI (Artificial Intelligence), Market Research, Technology, Trends
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