Healthcare Finance News November 5, 2020
For one health system, robotic process automation equates to about 27,000 hours in a month saved, which correlates to around $500,000.
Revenue cycle directors are seeing a clear path for automation to increase revenue, decrease denials, speed up prior authorization and claims, and remove many of the repetitive clicks that hamper daily operations.
From an ROI perspective, automation saves money through fewer full-time equivalent positions.
Three rev cycle executives interviewed, who are at different stages of revenue cycle automation in their health systems, said the savings have not been achieved through layoffs, but through attrition and employees being trained for jobs machines and even smart AI processes, can’t do.
“From a savings perspective, it’s a moving target,” said Lynn Ansley,...
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