McKinsey August 14, 2024

What if setbacks were just growth opportunities in disguise? CVS Health CEO Karen S. Lynch explains how she turned challenges into triumphs, and how you can, too.

In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti chats with Karen S. Lynch, president and CEO of CVS Health, about her book, Taking Up Space: Get Heard, Deliver Results, and Make a Difference (McGraw Hill, Winter 2024). Lynch discusses the benefits of leading with authenticity, overcoming adversity, and drawing on past experiences to reshape the future. An edited version of the conversation follows. You can also watch the full video at the end of the article.

Why did you write this book at this time?

The reason I decided to...

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