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Chief Healthcare Executive December 21, 2024
Audio-Only Telehealth Visits During Pandemic Draw GAO Scrutiny
HealthLeaders Media October 3, 2022
The federal oversight agency recommends CMS adopt new coding procedures to compare care quality to in-person visits.
With pandemic-fueled temporary waivers on telehealth leading to a surge in telehealth visits in 2020, especially on audio-only platforms, the practice is overdue for its own exam for effectiveness and privacy, according to a new Government Accounting Office (GAO) report.
The use of telehealth services topped 53 million visits in the period between April and December 2020. During the same period in 2019, only 5 million such visits occurred. Many of those were conducted by phone or non-video telehealth, which was rarely allowed prior to the pandemic.
[See also: CMS Proposes to Cut Audio_only Telehealth Coverage.]
The Centers for Medicare & Medicaid Services...
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Topics: CMS, Digital Health, GAO, Govt Agencies, Health IT, Patient / Consumer, Provider, Survey / Study, Technology, Telehealth, Trends