Healthcare Finance News December 30, 2024
Nathan Eddy

AI automates the process of reading insurance card images and addresses potential claim denials in real time.

Athenahealth has announced updates to its revenue cycle management (RCM) platform that are designed to streamline administrative processes and reduce workloads for physician practices.

The enhancements include AI-powered tools integrated into the athenaOne platform aimed at improving efficiency, accuracy and financial performance.

One of the key features is the AI-enabled insurance-package selection tool, which automates the process of reading insurance card images and recommending the correct package for claims filing.

Alicia Bassolino, vice president of analytics and AI for athenahealth, explained one of the first steps in the revenue cycle process is collecting insurance information at the beginning of the patient visit.

“It’s...

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Topics: AI (Artificial Intelligence), EMR / EHR, Health IT, RCM (Revenue Cycle Mgmt), Technology
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