HIT Consultant December 1, 2025
What You Should Know:
– A new, collaborative analysis conducted by the American Telemedicine Association (ATA) Center of Digital Excellence (CODE) and nine major U.S. health systems provides critical operational evidence on Medicare telehealth utilization patterns.
– The findings, based on real-world data across 1.67 million Medicare beneficiaries challenge traditional assumptions by demonstrating that virtual care is overwhelmingly substitutive—replacing, rather than adding to, existing care. The analysis examined operational data from nine health systems, including Advocate Health, Johns Hopkins Medicine, and UPMC, representing diverse models from academic medical centers to rural providers
Key Findings: High Substitution, Flat Utilization
Despite a 31-fold increase in virtual visits across the participating systems, the total visits per Medicare beneficiary remained essentially unchanged, rising...
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