Becker's Healthcare November 13, 2025
UnitedHealth Group is working to position itself as a frontrunner in the wider healthcare industry’s ongoing technological transformation, with AI at the heart of its strategy to innovate, improve operational efficiency, and enhance the experience of its customers.
As the Minnesota-based company navigates rising healthcare costs and continues its recovery from last year’s Change Healthcare cyberattack, AI is being deployed across its expansive operations to revitalize the business. The company is also leveraging the technology within new core product offerings that are sold directly to hospitals and other providers.
“We now see the alignment of our end-to-end technology and AI innovation efforts coming into formation,” Chair and CEO Stephen Hemsley told investors in October. “We are confident our plan...
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