MedCity News October 19, 2021
Elise Reuter

The online retailer confirmed plans to bring Amazon Care to Dallas, Chicago, Philadelphia, Boston and Los Angeles, to name a few. But it’s still not clear how many other employers are buying into its telehealth and in-home care service.

After building a virtual care service for its employees, Amazon is in the midst of a broader expansion, looking to offer it to other companies as a covered benefit. At HLTH, Amazon Care Director Dr. Kristen Lloyd Helton confirmed plans to expand into several new markets, including Boston, Philadelphia, Chicago, Dallas and Los Angeles.

“Employers want to retain their talent. They’re very invested in health and safety,” she said. “We’re also looking at outcomes. We want to make sure the services...

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