Bain & Company January 14, 2022
Vikram Kapur, Satyam Mehra, Alex Boulton, and Lucy d'Arville

The pandemic led to rapid reinvention of healthcare delivery in the Asia-Pacific region.

At a Glance

  • The Covid-19 pandemic thrust health and wellness into the public spotlight—and onto the consumer agenda. About 80% of consumers say they’re interested in health maintenance and lifestyle changes, and almost half are willing to spend more out of pocket to receive better health outcomes and experiences.
  • The pandemic accelerated and amplified digital healthcare adoption in the region. Telemedicine usage nearly doubled for both consumers and physicians, and consumers in China and Indonesia are more trusting of healthcare technology companies today than they were before the pandemic.
  • The healthcare system is complex and confusing. More than 90% of consumers say...

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Topics: Employer, Govt Agencies, Healthcare System, Insurance, Patient / Consumer, Provider, Public Health / COVID
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