Becker's Healthcare January 12, 2026
A significant driver of the ASC markets’ growth in the last year is patient preference. ASCs often present a more affordable, convenient and comfortable alternative to hospitals for outpatient procedures — and leaders are keen to double down on that strength by further refining patient experience.
Four ASC leaders recently joined Becker’s to discuss the changes they have made to enhance patient experience in the last year.
Editor’s note: Responses have been lightly edited for clarity and length.
What’s the most important thing your ASC has done in the last year to improve patient experience?
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