Computerworld February 28, 2024
Matthew Finnegan

A survey of 10,000 office workers found that employees and senior execs both see a range of benefits from AI tools. But a lack of clear guidelines around their use is slowing experimentation and creating potential risks to corporate data.

Even as more and more office workers access AI-based tools in their jobs, employers have been slow to issue guidance on how to use the technology effectively and safely.

That’s according to a survey of around 10,000 desk workers commissioned by collaboration software vendor Slack; the survey focused on attitudes towards the use of AI and automation in the workplace.

The findings aren’t limited to generative AI (genAI), though OpenAI’s ChatGPT and DALL-E were included in examples of “AI tools”...

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