McKinsey June 16, 2022
Fadesola Adetosoye, Jessica Kahn, Sarah Miller, and Ajit Sawant

Public-health and human-services programs help more than 100 million Americans. States that better integrate these programs could increase access, improve outcomes, and reduce costs.
Even before the COVID-19 pandemic, many Americans in need of public assistance struggled to determine their eligibility, navigate complex rules, or complete their applications.1 The pandemic increased demand and need in the United States, exacerbating these problems. The unwinding of the policies and flexibilities put in place via the federal Public Health Emergency (PHE) status—which included allowing a 6.2 percentage point increase in the federal Medicaid match rate—could further stress states’ eligibility systems and processes.2 States may...

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Topics: Equity/SDOH, Govt Agencies, Healthcare System, Insurance, Patient / Consumer, Provider, Public Health / COVID, States
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