Pharmacy Times July 17, 2024
Taylor Mackinnon, PharmD, MS, BCPS

Leaders Must Continue to Prioritize Empathy and Human Connection.

The intersection of artificial intelligence (AI) and leadership has become increasingly prominent in today’s rapidly evolving digital landscape.1 In 2022, the health care sector saw significant AI investments of $6.1 billion. This was followed by significant investments in data management, processing, and cloud services ($5.9 billion); financial technology ($5.5 billion); cybersecurity and data protection ($5.4 billion); and retail ($4.2 billion).2

The growing attention on AI in pharmacy highlights the potential to identify both beneficial and potentially detrimental patterns within health care, particularly with the use of machine learning.3 Pharmacy leaders must pay close attention to this dynamic intersection as the health care industry’s growing reliance is unavoidable, especially within medication use...

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