Forbes October 11, 2025
Artificial intelligence is the most hyped and misunderstood force in healthcare today. For all the headlines about breakthrough models and digital transformation, the true question is whether we’ve built the infrastructure to make those innovations usable, safe, and scalable.
As someone who leads a large health plan serving hundreds of thousands of older adults, I see both the promise and the peril of AI every day. It has the potential to transform how we deliver care — but also to widen inequities and create new risks if we fail to manage it thoughtfully.
To better understand what it will take to build AI systems that are secure, responsive, and clinically meaningful, I interviewed Greg Dorai, Senior Vice President and General...
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