McKinsey August 17, 2022
Careem’s head of data and AI talks about how the Middle Eastern ride-hailing pioneer is using AI technology to simplify people’s lives.
QuantumBlack, AI by McKinsey recently sat down with Selim Turki, head of data and AI at Uber-owned mobility company Careem, to discuss the latest trends in advanced analytics and artificial intelligence. Far from a dry discussion of theory, the conversation coalesced around several fascinating use cases in which Careem is using AI to make a difference in people’s lives. We discussed how AI is being leveraged to improve customer and driver security through targeted facial-recognition checks to ensure drivers (captains) are who they say they are. We also discussed how AI is being used to provide customers with...