Advisory Board August 19, 2024

Millions of Americans receive prescription medications through mail-order shipments, but the temperatures inside the cargo areas of delivery trucks can reach extreme highs in the summer and extreme lows in the winter, which can impact the efficacy of the drugs, Emily Baumgaertner reports for the New York Times.

Drugs are being delivered in extreme temperatures

The Times spoke to over a dozen patients who received medications they believed were damaged by heat and humidity during transportation, the majority of whom said they received their medications in manila envelopes or plastic shopping bags without any additional insulation.

Oftentimes these customers were told by mail-order companies that if the medications didn’t show physical signs of degradation, like misshapen syringes or melted capsules,...

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