Advisory Board February 6, 2023
Anew safety feature on the Apple Watch and iPhone that is designed to call 911 when it detects a car crash has inundated first responders with “false emergency calls,” often “mistaking skiers, and some other fitness enthusiasts, for car-wreck victims,” Matt Richtel writes for the New York Times.
Apple devices are triggering ‘false emergency calls’
In September, Apple debuted a new technology designed to detect car crashes and call 911 dispatchers in an emergency. The service is an upgraded version of a less sensitive software that can alert first responders when a user falls.
While Apple’s crash-detection technology has functioned as intended in some situations, “emergency call centers in some ski regions have been inundated with inadvertent, automated calls, dozens...