Apps, devices not enough to manage chronic care without patient-doc relationships, Omada Health research finds

Fierce Health Technology October 26, 2021
Rebecca Torrence

The Omada Insights Lab, Omada Health’s initiative for evaluating its chronic care management programs, released its first report today suggesting the importance of the patient-provider relationship in improving outcomes.

Omada Health creates chronic care management programs for diabetes, prediabetes and weight management, hypertension, musculoskeletal conditions, and behavioral health issues like anxiety and depression. According to the results from their Insights Lab, launched in April, 94% of members that engaged with health coaches in their first week of care were more likely to achieve their desired health outcomes.

For programs that included weight or diet management, proactive feedback from coaches led to a 10–15% increase in meal tracking retention, and members who messaged their coach or specialist experienced two times the...

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