Becker's Healthcare December 5, 2023
As hospitals look toward AI adoption, RCM’s ability to attribute value makes it an ideal initial testing ground.
Hospital executives are increasingly turning their attention to generative artificial intelligence (AI) given its potential to transform healthcare. However, with low hospital margins and sometimes empty vendor promises, many leaders worry about investing in “hype” and thus feel compelled to take a wait-and-see approach to new technologies.
The solution is to use revenue cycle management (RCM) as a testing ground for AI – and to help hospital leaders learn about what it takes to implement AI successfully. RCM is an ideal space because successful implementations have a more direct tie to cost or revenue and processes do not involve convincing clinicians to...
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