HIT Consultant January 21, 2026
What You Should Know
– Amazon One Medical has launched Health AI, an agentic assistant integrated into the One Medical app that provides 24/7 personalized health guidance grounded in a member’s unique medical history.
– The tool goes beyond generic search by explaining lab results, managing medications, and booking appointments, while utilizing clinical guardrails to seamlessly connect members to human providers when medical expertise is required.
The Technical Stack: Agentic AI on AWS Bedrock
The assistant is powered by models on Amazon Bedrock, an AWS service designed for building scalable generative AI applications.
- 24/7 Functional Support: The assistant can answer complex questions about lab results, offer guidance on symptoms, and help patients choose between virtual, in-person, or urgent...
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