Becker's Healthcare May 16, 2023
Artificial intelligence is all the rage right now — and several health system revenue cycle management leaders are integrating the technology into their workflows.
Becker’s reached out to seven RCM executives to get their thoughts on AI:
Anne Robertucci. Vice President of Clinical Revenue Cycle of Prisma Health (Greenville, S.C.): We have moved to use autonomous coding with our emergency department population and seen great results. I think that AI will help simplify many of the more complex RCM processes that, at the moment, are still very time-consuming and resource-intensive. We’ve seen things like robotic process automation come in and help automate simple RCM tasks, but AI must be capable of understanding clinical language in medical records to help with...