Becker's Healthcare March 25, 2024
Reneé McKibben, RN, MSN, Regional Operations Director at Maury Regional Health

A key strategy for access leaders looking to reach more patients is to think “EHR Plus.”

At Maury Regional Health, we serve patients across eight counties in southern and middle Tennessee, with a lot of variance in how they want and need to access care. We have patients in rural areas with less reliable internet, and we also know that patients have high expectations for their consumer experience.

To be able to provide the access that our patients expect, Maury Regional Health uses the EHR as the key source of truth and expands the channels available to patients through integration.

Three key pieces of our “EHR Plus” strategy:

1) Keep the EHR the source of truth....

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