PYMNTS.com February 14, 2024
Amwell saw telehealth usage dip in 2023 amid a milder flu season than was seen during the previous year.
The hybrid care delivery enablement platform saw 1.6 million visits in the fourth quarter, down from 1.7 million during the same quarter in 2022, according to Amwell’s fourth quarter and full-year earnings releases for 2023 and 2022, respectively.
The total visits for the full year were down, too. Amwell reported 6.3 million visits in 2023, down from 6.5 million in 2022, per the releases.
“Last year’s early and severe flu season did not repeat this year,” Amwell Chief Financial Officer Robert Shepardson said Wednesday (Feb. 14) when addressing the fourth quarter’s decline in visits during the company’s quarterly earnings call.
Shepardson...
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