Managed Healthcare Executive October 20, 2021
The Southern California Medicare Advantage health plan zeroed in on medication adherence among its Black and Latinx members and took a multifaceted approach, which included cultural humility training and pairing staff and members had language and a cultural background in common.
It seems like everyone is talking about reducing healthcare disparities, but a pair of SCAN Health Plan executives explained how they got of the talking stage and took concrete steps to reduce disparities in medication adherence at the AMCP Nexus 2021 meeting in Denver.
As described by Sharon K. Jhawar, Pharm.D., MBA, BCGP, chief pharmacy officer of the 220,000-member Medicare Advantage health plan in Long Beach, California, and Timshel Tarbet, MBA, BSP, CCP, vice president of excellence and diversity,...