PYMNTS.com October 16, 2024
Hospitals are adopting a new kind of listener — one that never interrupts yet captures every crucial detail.
Ambient AI, a technology that passively listens to and processes conversations in real time, is being explored in healthcare to streamline clinician workflows, reduce operational costs, and improve patient outcomes.
Microsoft recently introduced several improvements of Microsoft Cloud for Healthcare that leverage ambient AI. It’s part of a shift toward integrating AI in healthcare.
“Ambient AI can automate patient check-ins, suggest optimal appointment times, and even provide real-time language translation to ensure seamless communication,” Amit Patel, founder of tech consultancy Mythos Group, told PYMNTS.
Reducing Paperwork
Unlike traditional AI, which requires active input, ambient AI listens, processes, and acts without interruption, allowing...
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