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Ambient AI doesn’t improve efficiency across the board, study finds
Healthcare IT News December 4, 2024
Atrium Health’s use of Nuance’s artificial intelligence-driven documentation software did not make clinicians as a group more efficient, according to researchers.
While future studies could further investigate the utility of Nuance’s generative artificial intelligence voice-enabled documentation tool for clinician subgroups and alternative clinical implementations, researchers said that the general availability of Nuance’s Dragon Ambient Experience copilot in Atrium Health’s electronic health records did not reveal significant improvements in key metrics for the organization.
WHY IT MATTERS
Last year, Charlotte, North Carolina-based Atrium Health, which merged with and became Advocate Health in 2022, touted itself as the first U.S. health system to deploy AI-driven ambient clinical documentation to automate the creation of clinical documentation during patient visits.
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