Becker's Healthcare November 27, 2023
Once designated as a threat to healthcare’s legacy stakeholders, Amazon has lost time and edge in its healthcare foray due to overconfidence and internal debates over strategy, a number of insiders told Bloomberg.
The news outlet interviewed dozens of current and former Amazon employees, patients, competitors and industry analysts who have followed the company’s healthcare efforts for a Nov. 27 article titled, “Amazon Once Inspired Fear in the Health-Care Industry. No Longer.”
In it, insiders tell Bloomberg that Amazon is beset by a culture of hubris, fueled by overconfidence that “Silicon Valley-style invention could outsmart industry incumbents,” as the authors put it. Amazon handed control over to managers with little or no healthcare experience and neglected guidance from industry...
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