Amazon’s Alexa Is Now a Healthcare Provider

Medscape February 17, 2022
Susan Kreimer

Welcome to the world of high-tech healthcare, where hospitality reigns supreme and the days of pressing buttons and waiting for a response are becoming a thing of the past.

Thanks to the emergence of digital personal assistants like Amazon’s popular Alexa device, patients can now simply use their voices to get what they need. In turn, the device routes the request to an employee tasked with responding with, for example, a glass of water, an escort to the restroom, or turning the TV on or off.

The device is positioned near the bed and the bathroom, making calling for help easy even when a button serving that purpose is out of arm’s reach.

“It’s strategically located, convenient for the patient,”...

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