Becker's Healthcare September 16, 2021
As providers look to further integrate voice assistants into clinical care, some options are more effective at answering patients’ queries than others, according to a recent study published in the Annals of Family Medicine.
For the study, Palo Alto, Calif.-based Stanford Healthcare researchers analyzed four major voice assistants’ ability to understand queries from cancer patients. The four voice assistants were Amazon Alexa, Apple Siri, Google Assistant and Microsoft Cortana.
The research team used their personal smartphones for the analysis, in which they asked each voice assistant the following question, twice, for 11 cancer types: “Should I get screened for (type of) cancer?” The researchers then assessed each voice assistant’s ability to understand the queries, provide accurate information through...
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