McKnight’s Senior Living September 11, 2023
Amazon has rolled out a number of innovative health services in recent years, but its direct-to-consumer offerings have raised concerns about the fragmentation of healthcare and the difficulty some patients could experience navigating both telehealth and in-person care options.
To that end, Amazon is hoping to get its various services streamlined so that it complements, rather than clashes with, other health services.
The company touted broad plans to “reimagine the customer healthcare journey under the same roof” during a panel session at last week’s virtual STAT Futures Summit.
The panel included Sunita Mishra, MD, and Vin Gupta, MD, chief medical officers for Amazon Health Services and Amazon Pharmacy, respectively.
Mishra described “Three Pillars” that would guide Amazon’s...