Becker's Healthcare November 19, 2021
Hannah Mitchell

Amazon partnered with clinical communication platform Vocera Communications to develop a HIPAA-eligible Alexa skill for hospitals to enable patients to submit voice requests to their clinics via the device.

Four things to know:

  1. The skill is designed to help patients and their families get information about their hospital stay and reach their care team by giving the device voice requests from their rooms, according to a Nov. 16 news release. The skill was developed to avoid unnecessary interruptions and overwhelming clinicians, according to the release.
  2. The Alexa device will give patients verbal updates about the status of their requests. Frequently asked questions, such as the hospital’s...

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Topics: Health System / Hospital, Provider, Technology, Voice Assistant
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