PYMNTS.com January 8, 2024

Amazon has introduced a program designed to help consumers access digital health benefits.

These are benefits offered by insurance plans and employers to help patients improve their health and lower medical costs, but as the company said in its Monday (Jan. 8) announcement, awareness and participation are low.

The announcement cites Bureau of Labor Statistics data showing that employees leave close to 30% of their compensation on the table via unused benefits, while almost 25% of adults say they aren’t aware of all the benefits available through their health plan.

That’s in keeping with research last year by PYMNTS and Lynx which found that just 41% of older, insured consumers were very familiar with the products and services their health...

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Topics: Digital Health, Partnerships, Patient / Consumer, Provider, Retailer, Technology, Trends
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